Refund policy

CANCELLATION POLICY

 You can only cancel your order, until the products haven’t been shipped. Once the order is shipped, the order cannot be cancelled or changed. 

RETURN & REFUND POLICY

• All products sold by Gizmophy are properly checked and tested by the quality control team and guaranteed to be genuine, in new condition.
• All products are protected under a 15-day product repair/replacement (no refund in any condition) policy in case the product has a manufacturing defect only and if it is in unused conditions in the original boxes and with all paperwork (this includes warranties), parts and accessories.
• "New and unused" means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

·         Damage & Shortage : We require 360 Video of Unboxing without Cut & Pause to claim any Shortage or Damage in the product.  Any claims of Damage or Missing items without Video proof will not be accepted.